Hayward Outfitters is the Factory Outlet Store for Wenonah Canoe. We sell their factory second quality canoes, factory demo's and previous year's overstock. Other than Factory Demo's, these are brand-new canoes; not used, unless stated otherwise. A factory second quality canoe is also called a Blem as it has some type of cosmetic blemish to it. The Blemish is not structural in any way. A factory second quality canoes come with a full factory warranty, less the blem. Every Blem canoe is different. The factory does not tell us what the Blem is. A "NOS" canoe is a brand-new first quality canoe built in a previous year and also comes with a full factory warranty. In the canoe/kayak world, the new year starts on August 1st. These canoes are a great buy if you can put up with a slight imperfection. If you are looking for a perfect, current year, brand-new, first quality canoe, contact a Wenonah Canoe dealer near you.