Hayward Outfitters is the Factory Outlet Store for Current Designs Kayaks. We sell their factory second quality kayaks, factory demo's and previous year's overstock. Other than Factory Demo's, these are brand-new kayaks; not used, unless stated otherwise. A factory second quality kayak is also called a Blem as it has some type of cosmetic blemish to it. The Blemish is not structural in any way. A factory second quality kayak comes with a full factory warranty, less the blem. Every Blem kayak is different. The factory does not tell us what the Blem is. A "NOS" kayak is a brand-new first quality kayak built in a previous year and also comes with a full factory warranty. In the canoe/kayak world, the new year starts on August 1st. These kayaks are a great buy if you can put up with a slight imperfection. If you are looking for a perfect, current year, brand-new, first quality kayak, contact a Current Designs dealer near you.